CUSTOMER FEEDBACK
AirsoftShogun.com welcomes all customers’ feedback.
Have you had a pleasurable experience with us? We would like to know about it! Please let us know that our hard work and dedication for customer satisfaction is appreciated. After all, we work for YOU.
I am very impressed with your store. The website is well crafted,
informative and easy to use. The selection is large and the prices are
low. The promptness with which my order was shipped made me very happy. I
have recomended your store to my friends and I would again. My total
experience was excelent.
Jonathan A.
I just wanted to thank you for my order,
I ordered the glock 33 w/silencer and it is amazing!
love it! anyway I also want to thank you for the extra
BB's and good delivery, I will be ordering from you again very soon
Dane L
I just received the above item that I purchased and I have to say I'm very pleased
as will my boyfriend when he recieves it for his birthday.
Your customer service has been excellent and your product is as well. I received it promptly with no problems
and the package was nicely shipped. I thank you it's been a pleasure doing business with you and will visit
again in the near future.
Lisa C. C
Thank you for sending me a new stock for my M16 free of charge.
I love the gun and will recommend your company to friends who would like to buy an airsoft gun.
Stephen L
Thank you for the promt reply.
It's not to often you get same day replies let alone within an hour. Keep up the good work.
Robert D
I received my order the other day, and I am very pleased with it.
Thank you, I look forward to using you all in the future for my airsoft needs.
Chris K
The order came quickly and orderly,
will proudly do business with you again!
Sincerely,
Laurie A. T
The product has been fun but the service is superb!!!
Thank you, Thank you, Thank you!!!! You guys are the best. My son is so happy. I will be sure to share how great of a company you are to my family and friends. The product has been fun but the service is superb!!!
Thanks Again,
Loretta S
Your prices are great and processing/shipping is lightning fast!
I just received my second order from you this morning and I was delighted to find the springer you included, along with my G26C and G19. So far, I’ve purchased three guns in two orders and everything has been great.
I’m still new to airsoft, so I did a lot of researching on the web for reputable online stores before finally deciding to go with Airsoft Shogun. Your prices are the lowest anywhere on the web! I priced my last order on another site and even with the free shipping that they offered, it still would have cost me more to purchase from them! You guys beat them all! Your prices are great and processing/shipping is lightning fast! I cannot say enough good things about Airsoft Shogun. I recommend Airsoft Shogun to all of my friends.
Sincerely,
Khiao P
It was extremely helpful!
Hi this is Andrew Jaiman you just sent out my order. I’m writing this to tell you that I am very happy on the way how your company has went through the process of my order. Also the quickness of it. I will be ordering more items from airsoft shogun in the future. Thank You.
I just wanted to thank you for your help and sending a picture of what it should look like. It was extremely helpful. Thanks again.
Jon
I really appreciate your professionalism, and courtesy.
Wow, I really appreciate that. I can’t remember dealing with another company online that has been more professional than you have been. You are definitely at the top of my list for any Airsoft shopping. If the lost package does some how make it here, I will definitely refuse delivery and have them return it to you. I really appreciate your professionalism, and courtesy. You’ve exceeded my expectations in satisfaction. Thank you again.
Zulma P
Also, the free gift was very nice touch
I receivced the order, and I want to complement you for such nice and polite service. Also, the free gift was very nice touch. I have told my friends about your website and I’m sure more business will come from it. Thank you.
Charles W
…. in such a prompt and professional manner
Thank you very much for taking care of this matter in such a prompt and professional manner. I look forward to future continued purchases from Airsoft Shogun. I have also recommended you to several friends. Once again thank you.
Sincerely,
Scott A. G
never have I had the same customer service and respect from any other company
I am Alex, and I have purchased from your store many times. I would like to take this time to say that never have I had the same customer service and respect from any other company as I have had from this one. Just the little things like sending the packages very fast, and usually with an extra bonus bb bag, or small things like that. I think that you need a testimonials page, because I would be perfectly willing to set up a testimony for you. If you would ever like to have an airsoft team represent your store, let me know.
Your loyal customer,
Alex C
Customer service is number one in my book and you have, by far, exceeded any expectations I had
I just wanted to thank you for your prompt service and correction as well as your very generous apology. Customer service is number one in my book and you have, by far, exceeded any expectations I had. Thank you very much and we will be doing business in the future and will recommend your company to friends. Thank you again.
Debra S
You all are awesome!
Hey I just want to start off by saying that your company ROCKS!!!! You all are a big inspiration to me and I couldn’t live without you guys!!! I always tell my friends about you guys at school and I would hope you would be so kind to send me some stickers, a T-shirt or something to get the word out and distribute at school. You all are awesome and I love you guys.
Your fan,
Michael Y
Your service was excellent!
Thank you very much, your service was excellent. I was more than pleased with my order and the time it took. The product and the deal was even better. I ordered another package from being impressed with how short it took over such long a distance. I was just writing to say thank you.
Zein B
Great service and quick shipment
I received my gun today and wanted to thank you for your great service and quick shipment. The product was as described and works perfectly. Thank you for your great service I give you an A+ Thank You!
Ryan O
Quick response and great customer service
I am really happy with your quick response and great customer service, please give yourself a complement from me. Thank You.
Nolan W
My inquiry was dealt with rapidly
Your customer service is outstanding. My inquiry was dealt with rapidly.. I look forward to receiving the Sig 555. Thank you again.
Michele
We will continue to market you guys.
You guy’s Rock! I’m not even going to tell my son I will just surprise him. Thank you very much! We will continue to purchase all of our air guns and accessories through your company and cc
Sincerely,
M Vigil, Proud Customer
Great customer service
Thank you. I am impressed about the service from your website. I will tell all my friends about your site and order many more guns from there. Great customer service. Once again, thank you very much.
Lucas H
Quick shipping, and not to mention the free gift
I received my package today, and wanted to say thank you. Quick shipping, and not to mention the free gift. I hope you at Airsoft Shogun had a great holiday season, and have a Happy New Year.
Cheers,
David M
You have a satisfied, deeply committed customer
Thank you very much for your continued service and excellence. Rest assured that you have a satisfied, deeply committed customer. My father now wants to buy a gun from you.
With thanks,
Alex C
Our order came nice and quickly and there were no hassles. Thank you sooo very much!!!
I greatly appreciate your prompt, courteous and expedited solution and attention! Thank you!
We found your website through surfing on the internet. It is a great website. Nice to look at, organized and it was very easy to find what we were looking for. We do not plan on purchasing anything else right now, but when we are ready, we will most certainly order from you. Our order came nice and quickly and there were no hassles. We hope this satisfies the criteria for the free BB’s with our order. Thank you again.
Jerry A
We are totally thrilled with our purchase
Just wanted to let you know that we are totally thrilled with our purchase, and with the level of service you have provided. We cannot believe how quickly our order arrived! We will be in touch soon with another order.
Thanks again,
Lynn Sr
Thanks for your great service
This is just a quick note to say thanks for your great service and quick handling of my previous and current orders. Keep up the good work and Happy Thanksgiving.
Kurt C. K
Your customer service department needs to be recognized…
Thank you so much for shipping my new gun. My son will be so surprised on x-mas morning, because I had already told him he probably would not have it for x-mas. Your customer service department needs to be recognized for making us skeptic online shoppers feel very comfortable. Please be assured you have a customer for life. Thank you again. Have a Merry X-mas.
Maria Vallejo
Thanks for making our Christmas a little bit more special.
I wanted to say thank you for sending the order out so quickly. I was so surprised that it had been left on my door step on Christmas eve! My son was so surprised and happy to have his gift to open. Thanks for making our Christmas a little bit more special.
Esther B
This type of service will get repeat business and word-of-mouth referrals
Thank you for the prompt service. We received the new gun today and are using it. This type of service will get repeat business and word-of-mouth referrals. Thank you again!
Rick S
Never have I gotten a response so fast
You are my official favorite Airsoft Site. Never have I gotten a response so fast. 15 minutes was un heard of. Not to mention, no site has ever sent a picture to me. You guys rock, thanks so much.
Robert
This is probably the best customer service I’ve ever received
Yes you may use our conversations on your feedback page. I have to say, this is probably the best customer service I’ve ever received. I wish more sites were like yours. Good job, keep up the good work.
Craig C